1. Acceptance of Terms

By accessing or using indiatalenthub.com (the "Platform"), registering an account, submitting your resume, posting a job vacancy, engaging our staffing services, or completing any electronic form on our Platform, you unconditionally accept and agree to be bound by these Terms in full, together with our Privacy Policy and any applicable service schedule / Statement of Work (SOW) that you may separately execute with us.

If you do not agree to any of these Terms, you must immediately cease use of the Platform and our services. We may revise these Terms from time to time at our sole discretion; continued use after such changes constitutes deemed acceptance of the updated Terms.

2. Definitions & Interpretation

In these Terms, unless the context otherwise requires:

• "Client" or "Employer" means any person, firm, body corporate, or organisation which engages or has engaged India Talent Hub for the provision of staffing, recruitment, payroll, compliance, or related services.
• "Candidate" or "Job Seeker" means any individual who has registered with, submitted a CV / resume to, or been otherwise shortlisted or introduced by India Talent Hub to any Client.
• "Engagement" means employment, appointment, contract, or engagement of a Candidate by a Client (whether direct, indirect, temporary, permanent, fixed-term, contract-to-hire, internship, or otherwise).
• "Service Fee" means the recruitment fee, payroll processing fee, retainer, RPO fee, or other consideration payable by a Client to India Talent Hub as set out in the applicable SOW, MSA, or pricing schedule.
• "Introduction" means any form of disclosure (written, oral, or electronic) of a Candidate's identity, profile, CV, or contact details to a Client by India Talent Hub, whether directly or via a third-party platform.

Headings are for convenience only and shall not affect construction. Words importing the singular include the plural and vice versa.

3. Terms for Employers / Clients

3.1 Services Provided

India Talent Hub may provide the following services, subject to mutual agreement:

• Permanent / Executive Search Recruitment
• Temporary, Contract and Flexi-Staffing (as principal employer under the CLRA Act, 1970, where applicable)
• Recruitment Process Outsourcing (RPO)
• Payroll & Statutory Compliance Management
• Corporate Learning & Development (L&D)
• Bulk / Volume / Campus Hiring
• Background Verification Services
• HR Consulting and Policy Advisory

3.2 Client Obligations

• Provide accurate, complete and timely job descriptions, role specifications, compensation ranges and hiring requirements.
• Conduct interviews, provide feedback within 3 working days of candidate submittal, and communicate final decisions promptly.
• Not approach a candidate introduced by India Talent Hub through any other channel for a minimum of 12 months (the "Protection Period") without engaging India Talent Hub for the introduction, unless Service Fee is paid in full.
• Not directly or indirectly solicit the employment of any India Talent Hub employees or contract staff during the term and for 6 months thereafter.
• Ensure compliance with all applicable labour and employment laws with respect to any Engaged Candidate.
• Pay all Service Fees in accordance with the payment terms specified in clause 5.

4. Terms for Job Seekers / Candidates

4.1 Candidate Representations & Warranties

By registering your profile or submitting your CV on the Platform, you represent and warrant that:

• You are at least 18 years of age and have the full legal capacity to enter into an employment contract.
• All information you provide (educational qualifications, experience, past employment, salary details, identity documents, etc.) is true, accurate, complete, and not misleading in any material respect.
• You are legally entitled to work in the country / jurisdiction where you are seeking employment (including, where applicable, valid work permits and visas).
• Submission of your CV does not create any conflict of interest with, or breach of, any non-compete, non-solicitation, or confidentiality obligation owed by you to any past or present employer.
• You consent to India Talent Hub sharing your profile with prospective employers as described in our Privacy Policy.

4.2 Our Relationship with Candidates

Nothing in these Terms shall be construed as creating an employment relationship between you and India Talent Hub, except where we explicitly engage you as a contract / temp staff member on our payroll (in which case a separate appointment letter shall govern). For permanent and contract-to-hire introductions, India Talent Hub acts only as a recruitment intermediary between you and prospective employers.

5. Pricing, Fees & Payment

5.1 Fee Structure

• Permanent / Executive Search: Service Fee is typically calculated as a percentage (ranging from 8.33% to 25%) of the Candidate's Annual Guaranteed CTC (including all fixed components), unless a mutually agreed flat fee is specified in a signed SOW.
• Contract / Temp Staffing: Billed monthly in arrears based on (i) Candidate gross salary + statutory contributions (EPF/ESI/PT/LWF/bonus/gratuity provision) + (ii) India Talent Hub markup / management fee (typically 10–25%) as per the SOW.
• RPO / Retainer: Monthly retainer fee plus performance-linked variable fee as per SOW.
• Payroll & Compliance: Per-employee-per-month (PEPM) fee + minimum monthly floor fee, as per SOW.
• Bulk / Campus: Per-hire fee, volume-tiered, as per agreed SOW.

5.2 Payment Terms

• All invoices are due and payable within 15 (fifteen) days from the date of invoice, unless otherwise agreed in writing.
• We accept payments via electronic bank transfer (NEFT / RTGS / IMPS / UPI), demand draft drawn in favour of "India Talent Hub Pvt. Ltd.", or approved payment gateways.
• GST at the rate prevailing under the CGST / SGST / IGST Act shall be charged separately wherever applicable.
• Overdue amounts shall bear simple interest at 18% p.a. (or the maximum rate permitted by applicable law, whichever is lower) from the due date until payment is received in full.
• Late payment may result in temporary suspension of services (including withdrawal of shortlisted candidates) until all dues are cleared.
• All payments to India Talent Hub are non-refundable save as expressly provided in clause 6 (Replacement Guarantee).

6. Replacement Guarantee (Permanent Staffing)

For permanent / direct-hire engagements, India Talent Hub provides the following replacement guarantee, subject to Client fulfilling all conditions below:

• If a permanently placed Candidate leaves Client's employment (or is terminated for non-misconduct reasons like performance or fit) within 3 months (90 calendar days) of the date of joining, India Talent Hub shall, on written request from Client, provide ONE free replacement for the same role at no additional fee.
• If the replacement itself leaves within the original 90-day window, no further replacement guarantee shall apply.
• No replacement shall be provided where:
  • The Candidate was terminated for wilful misconduct, fraud, or breach of Client policy;
  • The Client materially changed the role, compensation, location, or reporting structure without written consent;
  • Full Service Fee has not been received by India Talent Hub within 15 days of the original invoice;
  • The written request for replacement is received more than 10 days after the date of resignation/termination.
• If a suitable replacement cannot be found within 60 days of Client's written request, Client may choose either: (a) a credit note equivalent to 50% of the Service Fee (valid for 12 months from date of issue against future engagements), or (b) continued search at no extra charge until replacement is made.

No guarantee applies to: Contract/temp staffing, RPO, bulk/campus hiring at entry levels, payroll-only mandates, and executive search engagements at CXO level (unless separately agreed in writing).

7. Confidentiality

• Each party agrees to keep confidential all non-public information disclosed by the other ("Confidential Information") including, without limitation: candidate data, client lists, pricing, fee structures, trade secrets, organisational charts, salary bands, product roadmaps, commercial terms of the SOW, and any information marked "confidential".
• Confidential Information shall not be disclosed to any third party (other than employees / contractors bound by like obligations of confidentiality, or statutory authorities on demand of law) without the disclosing party's prior written consent.
• The obligations in this clause survive termination of these Terms for a period of 3 years (or indefinitely for trade secrets, so long as they remain trade secrets).
• Candidates hereby consent to our sharing their profile information (including salary history and last-drawn CTC) with shortlisted Clients for the purpose of recruitment matching.

8. Intellectual Property Rights

• All copyright, trademarks, service marks, logos (including "India Talent Hub" and the Samanvay-inspired marks), domain names, databases, platform code, proprietary ATS workflow, shortlisting algorithms, assessment tools, and other IPR subsisting in or used on the Platform or in our services, are and shall remain the exclusive property of India Talent Hub Pvt. Ltd. or its licensors.
• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own internal, non-commercial purposes, strictly in accordance with these Terms.
• Candidates retain copyright ownership of their CV content, but grant India Talent Hub a perpetual, royalty-free, worldwide, sub-licensable licence to host, process, distribute and share their profile as required to perform recruitment and staffing services.
• You may not scrape, copy, reproduce, republish, download, transmit or redistribute any database or content from the Platform without our prior written consent (including but not limited to using crawlers, spiders, scraping tools, or bulk downloaders).

9. Acceptable Use Policy

You agree that you will not use, nor permit any third party to use, the Platform to:

• Violate any applicable law, statute, ordinance or regulation.
• Upload, transmit or distribute any content that is false, fraudulent, defamatory, offensive, discriminatory, infringing, obscene, or otherwise unlawful.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation, qualifications, past employers, or educational credentials.
• Interfere with or disrupt the Platform, servers, networks, or security features; attempt unauthorised access; introduce viruses, malware, ransomware or other harmful code.
• Circumvent, remove or alter any digital rights management or security features; harvest or collect contact information of other users for spamming or unsolicited marketing.
• Post jobs that require payment from candidates, pyramid scheme, multi-level marketing (MLM), or otherwise violate applicable labour laws.

Any breach of this clause 9 shall be grounds for immediate account suspension / termination and, where appropriate, referral to law enforcement agencies.

10. Disclaimers & Limitation of Liability

10.1 "As is" Disclaimers

The Platform and all services are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. India Talent Hub expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy of information or results obtained from use of the services.

10.2 No Guarantee of Outcomes

• We do NOT guarantee that (i) any Candidate will be hired by any Client, (ii) any Client will fill a vacancy within any given timeframe, (iii) any shortlisted Candidate meets all Client requirements, or (iv) that any engagement will result in successful long-term employment.
• Candidates and Clients are solely responsible for their own independent due diligence, verification of credentials, background checks, medical examination, and other verifications prior to any Engagement or acceptance of an offer.

10.3 Limitation of Liability

• To the fullest extent permitted by applicable law, India Talent Hub's aggregate cumulative liability under these Terms (whether in contract, tort, negligence, breach of statutory duty, or otherwise) for any and all claims arising out of or in connection with the services shall be strictly limited to the total fees actually paid and received by India Talent Hub from the relevant Client in the 12-month period immediately preceding the date of the claim, or ₹1,00,000 (Indian Rupees One Lakh) in case of candidates/visitors and non-paying users, whichever amount is lower.
• In no event shall India Talent Hub be liable for any indirect, incidental, special, consequential, punitive, exemplary damages, loss of profits, loss of business opportunity, loss of data, or loss of goodwill, even if advised of the possibility of such damages.

10.4 Background Verification Disclaimer

Where we provide background verification as a value-added service, results are provided solely as a facilitation on "best endeavour" basis and may be subject to errors, delays, or omissions by third-party authorities / issuing institutions. India Talent Hub accepts no liability for any inaccuracies in BGV reports.

11. Termination

• By either party (for convenience): Retainer / RPO / MSA engagements may be terminated by either party on 30 days' prior written notice. Project-based engagements may be terminated early only as per SOW terms; termination for convenience by Client after work has commenced shall be subject to a 50% early termination fee of the remaining committed project value.
• For cause (immediate): Either party may terminate immediately by written notice if the other party:
  • Commits a material breach and fails to remedy it within 15 days of written notice;
  • Becomes insolvent, enters liquidation, bankruptcy, or passes a resolution for winding up;
  • Has its licence, registration, or regulatory approval suspended or revoked.
• All accrued rights and obligations (including payment for services performed up to the date of termination, confidentiality, IP ownership, limitation of liability, indemnities, and governing law clauses) shall survive termination.

12. Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India, including without limitation, the Indian Contract Act, 1872, the Companies Act, 2013, the Information Technology Act, 2000, and the Code on Wages, 2019, as applicable.
• All disputes, differences, or claims arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. The parties expressly submit to the personal jurisdiction and venue of such courts.
• Where the value of the dispute exceeds ₹10,00,000 (Indian Rupees Ten Lakh), either party may elect to first refer the dispute to binding arbitration administered by the Bengaluru International Arbitration Centre (BIAC) before a sole arbitrator appointed in accordance with BIAC's arbitration rules, with the seat of arbitration being Bengaluru, language being English, and the award being enforceable under the Arbitration and Conciliation Act, 1996. Costs of arbitration shall follow the event.

13. Miscellaneous Provisions

• Entire Agreement: These Terms, together with the Privacy Policy and any signed SOW, MSA, or retainer letter, constitute the entire agreement between you and India Talent Hub and supersede all prior negotiations, representations, or agreements (oral or written) on the same subject matter.
• Severability: If any provision of these Terms is held by a competent court or tribunal to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be reformed to the maximum extent permitted by law so as to give effect to the original intent of the parties.
• No Waiver: No waiver of any breach or default shall constitute a waiver of any subsequent or continuing breach or default. Our failure to enforce any provision shall not operate as a waiver of that provision.
• Assignment & Sub-contracting: Client may not assign or novate its rights or obligations without our prior written consent. We may sub-contract any of our obligations (e.g. to background verification agencies, payroll vendors, or regional recruitment partners) and may use affiliates to perform services, without prior notice to you, while remaining fully responsible for their performance.
• Force Majeure: Neither party shall be liable for any delay or failure in performance due to causes beyond its reasonable control including but not limited to acts of God, natural disasters, pandemics, epidemics, wars, strikes, lockouts, riots, changes in government policy, internet/telecom outages, or lockdowns — provided notice is given within 7 days and the affected party uses reasonable endeavours to mitigate and resume performance.
• Notices: All notices required under these Terms shall be in writing and sent to the latest email / postal address on record. Notices to India Talent Hub should be sent to legal@indiatalenthub.com and shall be deemed received 24 hours after sending (for email) or 3 business days after dispatch (for registered post).

14. Contact Information

For any legal questions, notices, or complaints regarding these Terms, please contact our legal team: